Standards & Rules
Tiwaa exists to help members discover Nigerian startups they can trust - and to help startups earn that trust through real value, not promises.
To protect the community, every brand and every offer on Tiwaa is held to clear enforceable standards.
What Membership on Tiwaa Means
Tiwaa is not an open marketplace or a public directory.
EVERY OFFER YOU SEE
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Comes from a verified Nigerian startup
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Has been reviewed before going live
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Is monitored after launch
"Trust on Tiwaa is built through delivery, not marketing"
Standards for Startups
ALL STARTUPS MUST MEET THE FOLLOWING AT ALL TIMES
1
Active, Operating Business
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Be actively operating in Nigeria or Serving Nigerian customers
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Have a functioning product or service (not pre-launch or conceptual)
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Be able to fulfill offers immediately upon approval
Inactive or non-operational businesses are not eligible
3
Proper Fulfillment
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Offer all approved offers in full
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Treat Tiwaa members fairly and respectfully
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Resolve fullfilment issues in a timely manner
Failure to fulfill offers damages trust across the platform
5
Founders or operator Accountability
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A reachable founder or senior operator
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A valid email and escalation contact
This ensures accountability if issues arises
2
Honest & Clear Offers
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Be Clearly described with clear conditions
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Match what members receive in practice
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State Eligibility, expiry and limitations upfront
Misleading or vague offers are not permitted
4
Digital Presence & Traceability
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A legitimate website or active social media presence
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Clear brand ownership and contact details
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A traceable operating identity
Anonymous or untraceable brands are not allowed
6
Willingness to be Reviewed
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Receive feedback from members
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Be reviewed based on delivery of offers
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Engage constructively when concerns are raised
Tiwaa does not guarantee positive feedback — only fair visibility
Standards for Members
To keep the platform fair and useful, members are expected to:
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Use offers as intended
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Avoid abuse, harassment, or false claims
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Provide honest, respectful feedback
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Report issues in good faith
MEMBERSHIP MAY BE SUSPENDED IF MISUSE IS DETECTED.
How We Enforce Standards
Monitoring
Tiwaa actively monitors
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Offer fullfilment
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Membership feedback trends
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Reported issues and disputes
Action
If a startup consistently fails to meet standards
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We Investigate
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We request corrective action
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We may pause or remove the brand
Our priority is always the members experience
OUR COMMITMENT
Fair review Processes
Clear Communications
Protecting Community Integrity